Hi, I'm Chase, The Tech Son.
Stuck on something tech?
Is this text a scam? Why did the Wi-Fi quit again? How do I get the photos off my old phone? Who do I even call?
Think of me as the son who's good with tech, right here in West Bloomfield. I come to your home or office, fix the problem, and walk you through what happened. No rushing, no jargon, and no question is too small.
- Quoted before I start
- Windows, Mac, iPhone & Android
- No upselling
How can I help?
Two quick steps. I'll get back to you within a day.
How I work
A real person, not a help desk
The same person every time
No call center and no handoffs. You get me, and I get to know your devices and how you like things set up.
Honest from the first call
You hear the price before I start. If you don't need a new computer or a pricier plan, I'll tell you.
Help that comes to you
No hauling a computer to a store or waiting on hold. I visit your home or office, or help remotely when that's easier.
Who I help
The tech-savvy son everyone wishes lived nearby
Home tech support
Slow computers, spotty Wi-Fi, new phones, smart TVs, doorbells, printers, and everything else that connects.
See home servicesTech help for seniors
Patient, one-on-one help at your own pace, with large-print notes to keep. Family members can book on a loved one's behalf.
See senior servicesSmall-business IT
Reliable networks, email, new-hire setup, backups, and security for small offices and shops without an IT department.
See business servicesMy promise to you
- I'll quote you before I start.
- I'll explain everything in plain English.
- I'll leave you notes so you can do it yourself next time.
— Chase, The Tech Son
Meet Chase
Your tech shouldn't leave you frustrated or feeling talked down to.
I've spent my career working with computers, databases, and business systems. On the side, I help people around Metro Detroit get their everyday tech working the way it should.
Helping seniors get comfortable with technology is my favorite part of this work. I genuinely enjoy it, and I'll never rush you.
A lot of the people I help don't have a son or daughter nearby to call when something stops working. That's where the name comes from: I'm happy to be that person.
Whether it's your home Wi-Fi, your mom's new iPad, or your office network, you get the same thing: patience, a clear quote, and a fix you understand.
Services
What I help with
Don't see your problem? Ask anyway. If it plugs in or connects to the internet, there's a good chance I can sort it out.
Slow or acting-up computers
Tune-ups, pop-ups, virus cleanup, updates, and clearing out the clutter.
Wi-Fi in every room
Dead zones, dropped connections, router and mesh setup, and a secured network.
New phones, tablets & computers
Setup done right, with photos, contacts, and passwords moved over from the old one.
TV and streaming
Smart TVs, Roku, Fire TV, cutting cable, and making the remote simple again.
Smart home
Video doorbells, cameras, thermostats, and smart speakers that stay connected.
Scam and account safety
Suspicious emails, two-step login, password managers, and cleanup if something already happened.
Photos and backups
Getting photos off old phones, organizing them, and backing everything up.
Printers and scanners
Connected, printing from your phone, and no longer going offline.
Home office
Monitors, docks, webcams, and video-call setups that work the first time.
One-on-one lessons
Email, texting, photos, and the internet, on your own device, at your own pace.
A cheat sheet you keep
Simple step-by-step notes in large print, written for your device.
Video calls with family
FaceTime, Zoom, or WhatsApp set up and practiced until it feels easy.
Devices made easier
Bigger text, a cleaner home screen, fewer apps, and hearing aids paired by Bluetooth.
Online accounts, set up safely
Patient portals like MyChart, pharmacy apps, and online bill pay.
Protection from scams
How to spot fake calls, emails, and pop-ups, plus settings that block many of them.
Can't be there to help Mom or Dad with their phone?
I can. Set it up on their behalf, and I'll work around their schedule, make sure they're comfortable, and let you know what I did.
Office Wi-Fi and network
Reliable coverage, separate guest Wi-Fi, and equipment that doesn't need daily restarts.
New hires and departures
Laptops and accounts ready on day one, and access shut off cleanly when someone leaves.
Microsoft 365 & Google Workspace
Email, shared calendars, Teams, Drive, and licenses set up and kept tidy.
Professional email
Move off a personal Gmail or AOL to an address on your own domain, keeping old messages.
Security basics
Two-step login, phishing awareness for your team, password policies, and regular updates.
Backups and shared files
Automatic backups, organized shared drives, and a restore that's been tested.
Printers and front desk
Shared printers, scanners, check-in tablets, and point-of-sale devices.
Meeting rooms and video calls
Screens, cameras, and mics set up so meetings start on time.
Someone to call
Ongoing support for small teams without a full-time IT person. Monthly plans available.
How it works
Three steps, no runaround
Reach out
Call, text, or send the form. Describe what's going on in your own words.
Get a quote and pick a time
You'll know the price before I start. In-home, on-site, or remote.
Get it fixed and understood
I solve the problem, walk you through what I did, and leave notes for next time.
Where I go
Local visits across Oakland County
Based in West Bloomfield. If your town isn't listed, ask. I'm often happy to make the drive.
- West Bloomfield
- Farmington Hills
- Bloomfield Hills
- Bloomfield Township
- Orchard Lake
- Keego Harbor
- Sylvan Lake
- Commerce Township
- Walled Lake
- Novi
- Birmingham
- Southfield
Anywhere else: remote help by phone or screen share.
Reviews
What clients say
REVIEW TEXT HERECLIENT NAMEWest Bloomfield
REVIEW TEXT HERECLIENT NAMEBusiness name
REVIEW TEXT HERECLIENT NAMEFarmington Hills
How much does it cost?
Every job is different, so I quote each one before I start. You'll always know the price upfront, with no surprise charges.
What areas do you cover?
In-home and on-site visits around West Bloomfield and Metro Detroit. Remote help anywhere.
Can I book help for my parent?
Yes. Send the form or call, and we'll set up a time that works for them. I'll keep you in the loop on what I did.
Do you work with businesses?
Yes. Mostly small offices and shops that need reliable tech without hiring a full-time IT person. One-time projects or monthly support.
Do you work on Macs?
Yes. Windows, Mac, iPhone, Android, and most smart-home gear.
Is my information safe?
I only access what's needed to fix the problem and never keep copies of your files or passwords.
Let's get your tech working.
Call, text, or send a quick request. I'll get back to you within a day.